Part Time (20 Hours) Associate Banker, Westwood High St Branch, Westwood, MA
On-site · Westwood, Massachusetts, United States
Job Summary
Associate Banker at Chase in Westwood, MA part-time role focused on delivering welcoming, attentive service; manage lobby flow, assist with day-to-day transactions, open new accounts, educate clients on digital self-service options (Chase Mobile App, Chase.com, ATMs), build trusted client relationships, and support branch operations (cash devices,ATM) while following policies and regulatory requirements. Strong emphasis on relationship-building, customer education, clear communication, empathy, and collaborative teamwork to enhance the client experience.
Required Qualifications
- High school diploma or GED equivalent
- Client service experience or comparable experience
- Ability to quickly and accurately learn products, services, and procedures
- Ability to build trusted relationships with clients
- Ability to engage clients and communicate clearly
- Ability to resolve client issues with attention to detail
- Team collaboration to deliver seamless service
- Strong customer service orientation
- Willingness to adhere to policies, procedures, and regulatory requirements
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