Part Time (20 Hours) Associate Banker, Breton Meadows Branch, Kentwood, MI
On-site · Kentwood, Michigan, United States
Job Summary
Represent Chase in the Kentwood, MI branch delivering hospitality and attentive service. Greet clients, manage lobby traffic, check clients into the waiting queue, and schedule/cancel meetings. Assist with day-to-day transactions, open new accounts, and ensure compliance with banking requirements. Educate clients on technology self-service options (Chase Mobile App, Chase.com, ATMs) to help meet their banking needs. Build meaningful relationships by listening, asking questions, and connecting clients with product knowledge and experts. Perform branch operations including cash devices while adhering to policies. Collaborate with the team to deliver a seamless, high-quality client experience and help clients achieve their financial goals.
Required Qualifications
- High school diploma or GED equivalent
- Cash handling experience
- Client service experience or comparable experience
- Ability to quickly and accurately learn products, services, and procedures
Desired Qualifications
- High school diploma or GED equivalent
- Cash handling experience
- Client service experience or comparable experience
- Ability to quickly and accurately learn products, services, and procedures
- Strong desire and ability to influence, educate, and connect customers to technology solutions
- Experience with technology self-service options (mobile app, online banking, ATMs)
- Ability to build trusted relationships and deliver attentive, friendly service
- Ability to manage lobby traffic and scheduling of client meetings
- Ability to resolve client issues with attention to detail
- Team-oriented collaboration to deliver seamless service
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