Parking Reservation Clerk - Pearson Airport - Toronto
$38,000–$40,000 year
On-site · Mississauga, Ontario, Canada
Job Summary
Parking Reservations Clerk responsible for supporting customers with parking reservations, greeting and assisting customers in person/phone/email, advising on products/services, resolving transaction discrepancies, processing refunds/payments, and maintaining accurate logs. On-site at Toronto Pearson Airport with a Monday-to-Friday schedule. Requires strong English communication and professional interpersonal skills, ability to manage multiple priorities, and a customer-service mindset. Useful skills include experience with reservation/ticketing systems, MS Office proficiency (Outlook, Word, Excel), and a preference for bilingual English/French. The role involves handling confidential customer data, generating/reviewing reports, and collaborating with the team to ensure high customer satisfaction.
Required Qualifications
- Minimum 2-3 years of customer service experience
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Experience with reservation or ticketing systems is an asset
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