Parking Cashier Augusta Regional Airport ( Overnight )

Job Summary

Required Qualifications

• •Must be at least 18 years of age
• •Must successfully pass a background check, in accordance with company policy and applicable laws
• •Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security
• •Must be able to provide documentation verifying eligibility
• •Must be available for overnight shifts (11:00pm - 7:00am)
• •Must be available Monday - Thursday
• •Must follow Reimagined Parking dress code and grooming standards
• •Must ensure punctuality and accurate timecard punches at the start and end of each shift
• •Must be able to lock windows and doors and secure cash if leaving the booth for any reason
• •Must report all accidents, incidents, suspicious activity, or safety concerns immediately
• •Must adhere to all company policies, procedures, and safety standards
• •Must be able to process cash, credit card, and other payment transactions
• •Must be able to maintain organized cash drawer and tickets at all times
• •Must be able to prepare cash control and summary sheets neatly and accurately
• •Must be able to report all cash overages and shortages promptly
• •Must be able to ensure adequate change is available throughout the shift
• •Must be able to complete shift and daily reconciliations of receipts, cash, and charges
• •Must be able to perform revenue drops following location-specific procedures
• •Must be able to secure all funds and control documents in deposit bags prior to deposit
• •Must be able to greet and depart guests in a friendly, courteous, and professional manner
• •Must be able to resolve customer complaints quickly and efficiently, escalating when necessary
• •Must be able to answer guest questions and provide clear information regarding parking procedures
• •Must be able to communicate respectfully and professionally with guests, clients, and teammates
• •Must be able to issue and/or collect visitor parking tickets
• •Must be able to match visitor ticket forms when original tickets cannot be located
• •Must be able to assist guests entering or exiting the property
• •Must be able to answer telephone calls promptly and courteously, when required
• •Must be able to maintain a clean, orderly, and safe cashier booth and surrounding work area
• •Must be able to clean and organize the interior of the booth and booth windows
• •Must be able to ensure signage and equipment are clean and free of vandalism or graffiti
• •Must be able to walk the parking lot to pick up trash and replace garbage liners as needed
• •Must be able to ensure supplies are stocked, properly stacked, and organized
• •Must be able to maintain a safe and secure work environment at all times
• •Must have basic math and cash-handling skills
• •Must have the ability to learn quickly and make sound decisions in a fast-paced environment
• •Must have excellent customer service and interpersonal communication skills
• •Must have the ability to communicate clearly and professionally with guests
• •Must have strong attention to detail and accuracy

Desired Qualifications

• •Previous cash-handling experience is an asset
• •Previous customer service experience preferred