Paralegal with a passion for customer service (LegalTech)

Paralegal in LegalTech within the Customer Success team, blending legal drafting and review with customer-facing support in a fast-paced SaaS environment. Responsibilities include drafting and reviewing written agreements to fit client requirements, preparing documents for client sharing, handling customer inquiries about services and account management, assisting with tech setup between client systems, guiding leads via email/website chat, and drafting reports from client-provided information. Requires proficiency in drafting legal documents, strong written English, familiarity with modern web tools (e.g., Google Docs), highly organized with attention to detail, and an analytical, proactive attitude. Remote-first opportunity with onboarding and growth support from Codekeeper.