Paralegal
$72,097–$133,894 year
On-site · Chicago, Illinois, United States
Job Summary
Paralegal at Groupon responsible for high-volume litigation support, regulatory compliance, and AI-enabled tooling. Own litigation-hold processes end-to-end, manage subpoenas and discovery responses, coordinate mass arbitration proceedings, triage AG/FDACS complaints, oversee UCC liens and garnishments, review outside-counsel invoices and drive cost-control measures, onboard outside counsel, and assist in contract and corporate document administration. Lead design and adoption of AI-powered tools for the legal team (e.g., intelligent intake, contract-review assist, immigration chatbot, regulatory advisory) and collaborate with IT on responsible AI usage. Requires a paralegal certificate or equivalent experience and proficiency with e-billing, contract tools, and productivity suites. Strong written and verbal communication, ability to manage high-volume matters, and a track record of independently driving outcomes are essential.
Required Qualifications
- Paralegal certificate or equivalent law-office experience
- Proficiency with SimpleLegal (or an equivalent e-billing platform), Coupa, Adobe Sign, and Google Workspace
- Hands-on experience with CT Corporation SOP Hub, UCC lien processing, or garnishment workflows
- Exposure to AG complaint handling, mass arbitration, or consumer-protection matters, and familiarity with Diligent, NAVEX, or similar governance and compliance platforms
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