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TelusPosted 3 weeks ago

(Paralegal) Case Manager, Worker's Compensation

$58,000–$80,000 year

On-siteToronto, Ontario, Canada or Kitchener, Ontario, Canada

Full TimeEnterprise

Job Summary

Manage complex occupational injury cases within a matrix team environment, guiding clients through continuous improvement strategies to reduce injury impacts on organizational and financial performance. Advise clients on maintaining employment relationships and accompany them during workplace visits as part of the rehabilitation process. Collaborate with stakeholders to develop dispute management strategies and expand services by proposing solutions for OHS management practices, including training, medical assessments, and legal support.

Required Qualifications

  • Ontario Law Society Paralegal License in good standing
  • 5+ years comprehensive experience in Disability Case Management and/or Occupational Injury Case Management
  • Strong communication skills with exceptional customer service focus
  • Exemplary interpersonal skills and ability to approach difficult situations with empathy and sensitivity
  • Detail oriented focus with ability to work independently in fast paced environment
  • Excellent problem-solving skills, ability to apply critical thinking to execute decision making on complex situations and a demonstrated ability to be solutions oriented
  • Strong organizational skills combined with the ability to effectively manage competing priorities in a fast paced, and deadline driven environment
  • Strong analytical skills combined with the ability to synthesize detailed information
  • Ability to be team player who values collaboration, as well as work autonomously and independently as needed
  • Strong computer skills including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams and SharePoint

Desired Qualifications

  • Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, industrial relations, business administration, psychological and workplace factors in disability

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