Palantir Field Service Rep
$80,000–$115,000 year
On-site · Norfolk, Virginia, United States
Job Summary
Field Support Representative to train and mentor users of analytic platforms in mission-critical environments; provides desk-side and classroom training, troubleshoots user issues, supports help desk operations, and collaborates with analysts to improve workflows and tool adoption. Relays user feedback to technical and product teams. Requires 5+ years of intelligence analysis, experience in fusion/operational environments, familiarity with Gotham or Foundry, strong communication and technical aptitude, and an active DoD TS/SCI clearance. Location is Norfolk, VA (United States); role involves on-site work with direct analyst support and training responsibilities that blend ops, tech, and training.
Required Qualifications
- 5+ years of intelligence analysis experience
- Experience in fusion or operational environments
- Familiarity with platforms like Gotham or Foundry
- Strong communication and technical aptitude
- Active DoD TS/SCI clearance required
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