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Rocky's Ace HardwarePosted 3 weeks ago

Paint Advisor - Worcester

On-siteWorcester, Massachusetts, United States

Full TimeMedium

Job Summary

Greet, qualify, recommend, and close sales for customers in the paint department by actively assessing their needs and explaining product features, finishes, and tools. Troubleshoot customer issues, maintain in-stock positions, and ensure the area is clean and safe while using equipment to match and mix paints. Train and coach store associates on department knowledge, drive the B2B paint business, and attend mandatory monthly store meetings. Stand for extended periods, lift up to 40 lbs, and handle merchandise as required.

Required Qualifications

  • Ability to stand for an extended period of time up to 4 hours or more consecutively
  • Ability to physically handle all merchandise purchased by customers to scan, bag and place back in the customers shopping cart
  • Ability to physically use a scanner to scan all merchandise and to use all computer equipment to complete customer transactions
  • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set for in the sales associate job description
  • Lifting at least 7 to 10 lbs on a routine basis; lifting may exceed 40 lbs in certain instances
  • Bending, climbing and twisting is routine; the position requires the ability to retrieve, stock, and move product
  • Manual dexterity; working with cash registers and computers, assembly of some products
  • The ability to see and read product labels, dispense product knowledge, and communicate with our customer base
  • Ability to identify and explain different types of paint (i.e. premium vs. economy)
  • identify and explain different paint finishes (i.e. flat, satin, eggshell, and semi-gloss)
  • explain and demonstrate faux and decorative finishes
  • identify and explain various painters' tools including paint sprayers, power washers, edgers, rollers, brushes
  • ability to explain the different uses of adhesives, solvents, caulk
  • Use various equipment and machinery to match and mix paint; must be able to visually distinguish slight differences in a vast array of colors

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