Packaged/SaaS Application Engineer
On-site · Hyderabad, Telangana, India or Gurugram, Haryana, India
Job Summary
Configure and support packaged or SaaS applications to tailor features according to evolving business requirements; manage application releases and ensure system stability; utilize standard tools, APIs, and low-code platforms to deliver scalable solutions while maintaining compatibility across environments; collaborate with cross-functional teams to gather requirements and implement enhancements; monitor system performance, troubleshoot issues, document configuration changes, and mentor junior team members.
Required Qualifications
- Minimum 3 years of experience with ServiceNow
- Proficiency in ServiceNow
- Experience configuring and customizing ServiceNow modules
- Experience with APIs and integration in ServiceNow
- Experience with low-code platforms
- Release management knowledge
- Bachelors degree or 15 years full time education
- Based at Gurugram office
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