P&C - Client Service Executive
On-siteAtlanta, Georgia, United States
Job Summary
Manage the full spectrum of client account management by ensuring compliance with documentation, overseeing billing and aged receivables, and maintaining direct communication with managers and producers. Lead client renewal presentations, prepare broker service proposals, and negotiate terms and premiums for new and renewal accounts while conducting WC Experience Mod forecasting and analysis. Mentor new and current team members, teach classes on insurance coverage and procedures, and delegate duties effectively to optimize team performance. Act as the primary contact for clients, fostering strong relationships with carriers and brokers, and stay current on market trends to share knowledge with the organization.
Required Qualifications
- 6+ years of relevant experience
- Active Property & Casualty Agent's License
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Attention to detail and accuracy in all tasks
- Ability to work effectively as part of a team
- Demonstrated leadership and mentoring capabilities
- Proficiency in managing client accounts and conducting renewals
- Ability to negotiate effectively and independently
- Strong analytical skills for conducting benchmarking, budgeting, and WC Experience Mod Analysis
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