Owners - Owner Experience Assistant - OI1
On-site · Windermere, England, United Kingdom
Windermere, England, United KingdomOn-siteFull TimeMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Owner Experience Assistant to support holiday homeowners, handle inquiries across face-to-face, phone and email, coordinate owner events, and help build a sense of community on park while delivering first-class service and administrative support. The role involves being the first point of contact for owners, gathering feedback, communicating updates, and working with park teams to ensure a warm, welcoming environment and smooth owner journey.
Required Qualifications
- Experience in a customer-facing or administrative role
- Proven ability to deliver excellent service
- Strong IT skills with confidence using multiple systems
- Friendly, professional communication skills across all channels
- Good organisational skills and strong attention to detail
- Flexibility to work weekends, evenings and bank holidays where needed
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