Owner Services Coordinator
$55,000–$60,000 year
On-siteWhistler, British Columbia, Canada
Job Summary
Coordinate homeowner arrivals, including welcome amenities, parcel handling, and special requests, while conducting pre-arrival inspections to ensure properties are guest-ready. Collaborate with internal teams to resolve outstanding maintenance or operational items ahead of arrivals and manage property onboarding, homeowner profiles, and documentation. Respond to homeowner emails and calls regarding coordination and accounting matters, support month-end processes, and liaise with strata managers on building operations and capital projects. Source quotes and coordinate vendors for repairs and insurance matters, and identify property enhancement opportunities. Requires weekend coverage availability, a valid BC driver's licence, and a minimum two-year commitment to Whistler.
Required Qualifications
- Legally eligible to work in Canada
- Valid BC driver's licence, or the ability to convert one
- A long-term Whistler commitment, minimum 2 years
- Availability for weekend coverage
Desired Qualifications
- Experience in property management, hospitality, or a related field
- Strong organizational and time management skills with exceptional attention to detail
- Excellent communication skills and a natural ability to build trusted relationships
- Ability to manage multiple priorities and adapt in a fast-paced environment
- A proactive, solutions-oriented mindset with a strong commitment to service excellence
- Proficiency with Microsoft Office and property management systems
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