Overnight Support Specialist, Turning Point, Monday-Friday 11 pm-7:30 am
$44,200–$53,040 year
On-site · Los Angeles, California, United States or Santa Monica, California, United States
Job Summary
Overnight Support Specialist at The People Concern (Program: 1001-Interim Housing) based in Santa Monica, CA, delivering 100% onsite care in a shelter setting. Responsibilities include serving as first point of contact for client needs, supervising floor areas, engaging with clients, facilitating activities, conducting facility walk-throughs, ensuring safety through crisis intervention, maintaining documentation in HMIS, and collaborating with a team to support individuals experiencing homelessness, mental illness, and substance addiction. Requires high school diploma or GED and at least 1 year of related experience, with familiarity in non-violent crisis intervention and client-centered, trauma-informed care.
Required Qualifications
- High School Diploma or GED or Equivalent
- Minimum one (1) year experience in related work
- Possess effective customer service skills and the ability to handle difficult situations
- Ability to work independently and think critically
- Ability to act in a professional manner regardless of circumstances
- Commitment to improving the community through empowerment and dignity
- Familiarity with non-violent crisis intervention
- Familiarity with issues faced by population served
- Ability to self-motivate and to appropriately organize and motivate others
- Computer literate; able to use computerized database system for information management
- Ability to work as a team member
- Able to obtain and maintain Food Handlers, CPR and first aid certification
- Demonstrate an ability to take initiative towards continued professional development
- Work Environment: Ability to lift 10 pounds
- Ability to work in all types of weather environments
- Ability to work with Persons Experiencing Homelessness (PEH)
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