Overnight Stocking Team Leader
On-site · Rochester Hills, Michigan, United States
Job Summary
Plans, directs and supervises team members in the day-to-day operations within various departments of the store; serves as the mentor and coach for all team members; implements strategies to improve customer service and drive store sales while ensuring customer needs are met and service is quick and efficient; maintains store appearance with a focus on prime shopping hours, product presentation and company standards. The role emphasizes staffing, selection and hiring to meet staffing needs, succession planning and development, disciplinary actions, and promotion decisions; manages P&L and shrink; ensures training and safety; mentors and coaches team members to exceed customer service and sales goals; promotes Meijer initiatives and maintains a safe work environment; requires reliable attendance and willingness to perform other duties as assigned. A high school diploma or equivalent is required, with 2-3 years of related retail experience and one year of management experience; candidates should have Rotational assignments experience and be capable of communication, conflict resolution, multi-tasking, financial analysis, and mentoring across the organization; certification requirements must be completed.
Required Qualifications
- High school diploma or its equivalent
- 2-3 years of related retail experience
- One year of management experience
- Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
- Demonstrated ability to resolve conflict and by addressing root cause issues
- Demonstrated ability to manage multiple tasks
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
- Demonstrated ability to teach suggestive selling
- Demonstrated ability to lead an organization that practices working safely at all times
- Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
- Successful completion of all required certifications
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