Overnight Front Desk Clerk
$33,800–$34,320 year
On-siteRochester, New York, United States
EXPIREDRochester, New York, United StatesOn-siteFull Time$33,800–$34,320 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Greet, register, and assign rooms to guests while answering phones, posting charges, and making reservations. Monitor room availability, block rooms, program wake-up calls, and handle guest mail. Open and close shifts, process credit card transactions, and prepare folios for departing guests. Compile daily sales figures, finalize transactions, and ensure the hotel PMS system is balanced with the reservations system. Maintain lobby cleanliness, check fixtures, and schedule shuttle runs. Work an overnight schedule with availability to work rotating shifts.
Required Qualifications
- 1 to 3 months related experience
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
- Ability to multi-task in a fast-paced environment
- Basic computer and administrative skills
- Availability to work an overnight schedule
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