Overnight Front Desk Associate

Greet members and guests entering and exiting the club, assisting with check-ins and answering phones. Resolve member concerns, escalate issues to managers, and handle membership functions including sign-ups, billing updates, and cancellations. Promote the Judgement Free Zone by connecting with members on the club floor and assist with prospective member calls and tours. Execute retail transactions with accuracy while driving sales goals. Perform comprehensive cleaning and sanitizing of exercise equipment, communal spaces, and restrooms, ensuring all areas are stocked and clutter-free. Conduct frequent safety walks to address policy issues, fix equipment problems, and report maintenance concerns.