Overnight Front Desk Associate
$36,400–$38,480 year
On-siteRocky Point, New York, United States
Job Summary
Greet members and guests upon entry, assist with check-ins, and answer phones while resolving concerns or escalating issues to managers. Process membership transactions including sign-ups, updates, and cancellations, and execute retail sales to drive goals. Promote the Judgement Free Zone by connecting with members on the club floor and assist with prospective member tours. Maintain facility standards by performing regular cleaning, sanitizing equipment and restrooms, conducting safety walks, and addressing maintenance requests. Work overnight shifts with continual standing, moving, and communication throughout the club.
Required Qualifications
- Must be 18 years of age or older
- Must be able to lift up to 75 pounds
- Willing to become CPR/AED Certified
Desired Qualifications
- 6-12 months of experience in a customer service environment is preferred
- Exhibit a positive and upbeat attitude
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members
- Pride yourself on your work while being punctual, reliable, and dependable
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others
- Act with integrity and show respect to everyone around you
- Exhibit strong communication skills and have an ability to listen and empathize
- Inspire and motivate others to achieve their goals
- Are a quick study with the ability to apply what you have learned during online and hands-on training
- Basic computer proficiency
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.