Overnight Front Desk Agent - Grayson Hotel

Overnight Front Desk Agent responsible for the accurate balance of hotel revenue streams and performing end-of-day procedures. Conduct front office functions including check-in/out, balance and audit of cashier and credit card settlements, and coordinating with Night Audit. Key duties include balancing cashier reports, preparing credit card settlements, ensuring room availability and VIP requests are met, handling F&B and Retail postings, managing House Accounts, and delivering professional guest service with clear communication to supervisors and guests. Skills emphasized: cash handling, reconciling per-shift reports, Opera & Micros familiarity, attention to detail, ability to process guest folios and end-of-day reports, and providing accurate information about hotel services. Must project a professional, courteous image and adhere to hotel policies and safety standards.