Overnight Crisis Hotline Counselor
On-site · Wasilla, Alaska, United States
Wasilla, Alaska, United StatesOn-siteFull TimeEntry LevelAssociates DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Associates Degree
Company size
Unknown
Job Summary
Provide crisis intervention and emotional support to callers via phone, text, or chat; implement policies and protocols; work overnight shifts as part of the Careline team in Alaska; maintain confidentiality; participate in mandatory staff meetings; diverse background accepted; continuous client interaction and referral for non-crisis calls.
Required Qualifications
- Associate's Degree in Human Services or a closely related field
- Ability to pass background check
- Strong interpersonal, group, and written communication skills
- Commitment to agency mission and goals
- Ability to work with diverse backgrounds
- Proficiency with computers and frequent data entry
- Full-time hours including overnight shifts
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