Overnight Counselor Advocate - PT, Weekends, Overnight
$43,680,000–$50,960,000 year
On-siteLos Angeles, California, United States
Job Summary
Maintain accurate progress notes, ensure program/contract compliance, and provide direct services to clients via the 24-hour hotline for DV crisis. Assist with client crises, entry/exit of shelter programs, transportation to appointments, and facility maintenance including safety drills and inventory checks. Facilitate support groups for adults and children, provide life skills education, and offer occasional child-care. Submit daily activity reports, communicate during shift transitions, and report credible suspicions of child abuse to shelter management. Work under Program Manager supervision to uphold shelter guidelines, train volunteers, and maintain positive relationships with community partners and stakeholders.
Required Qualifications
- High School Diploma or GED or Equivalent
- Valid California Drivers License
- Use of own vehicle
- responsible to carry all auto insurance legally required in State of California
- Trustworthy, honest, and team player
- Ability to supervise shelter participants with dignity and respect at all times
- Must engage participants in positive interactions and troubleshoot problems as they surface
- Must exhibit sound decision-making ability related to crisis and safety planning
- Ability to work with a diverse population and implement cultural responsiveness
- Ability to handle communications with public, TPC staff and volunteers via phone or in person
- Literate with the ability to operate basic computer functions
- Able to maintain confidentiality
- Able to supervise sanitary conditions at all times in all areas including, client proms, general areas, and communal living areas
- Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight
- Understanding of Domestic Violence Survivor population and their specific needs for services
- Willingness to receive 40-hour Domestic Violence Training
Desired Qualifications
- Bilingual English and Spanish
- Experience in social services program or case management preferred; 24-hour shelter experience
- Extensive experience working in social services field with direct experience related to provision of case management services
- Experience working in communal living or shelter environment
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