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Excel Building ManagementPosted 1 month ago

Overnight Concierge - Full Time

On-siteThe Rocks, New South Wales, Australia

Full Time

Job Summary

Deliver 5-star front desk services to residents and guests while monitoring visitor movements, service providers, and goods throughout the building. Assist with by-law issues, car park reporting, key auditing, and secure resident keys, security devices, parcels, and dry cleaning. Complete incident reports for emergencies, perform internal and external patrolling, and ensure entry points and lifts remain tidy. Manage database maintenance and handle all email, telephone, and security intercom enquiries. Work Monday to Friday from 11pm to 7am with an overnight schedule.

Required Qualifications

  • Availability to work overnight
  • Ability to build rapport with residents and cooperative relationships with the team
  • Front of house or customer service experience
  • Proven quality written and verbal communication skills
  • Computer literacy (use of Microsoft Word and Excel, e-mail and BuildingLink)
  • Capability to work within / lead a team environment and follow Site Procedures and Company Policies
  • Be professionally presented
  • Punctuality and proactivity
  • Applicants are required to be eligible to work in Australia
  • being successful in the recruitment process you will be required to present your Police Check

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