Overnight Closer Part Time
$31,200–$33,280 year
On-site · Bardstown, Kentucky, United States
Job Summary
Overnight Closer (Member Services Representative) at Planet Fitness delivers exceptional customer service to members, prospective members, and guests. Responsibilities include greeting and assisting guests, handling front desk duties (phone questions, member check-ins, new member sign-ups, tours), updating member accounts, addressing inquiries promptly, maintaining club cleanliness, and closing the shift with cashiering duties (bank deposits). The role emphasizes creating a positive member experience, resolving questions, and ensuring smooth end-of-day operations. Requires a High School diploma/GED, 18+ years old, and availability for 3rd shift; strong communication, empathy, problem-solving, and diplomacy are essential.
Required Qualifications
- High School diploma or GED equivalent
- Customer service background preferred
- Basic computer proficiency
- Punctuality and reliability
- Ability to work 3rd shift (overnights)
- Ability to interact with members in a positive and professional manner
- Demonstrated diplomacy and communication skills
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