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TravelersPosted 3 weeks ago

Outside Property Associate Claim Representative

$52,600–$86,800 year

HybridBowie, Maryland, United States or Largo, Maryland, United States

Full TimeEntry LevelLarge

Job Summary

Review, investigate, and document 1st party property claims under close supervision by gathering information from policyholders, claimants, witnesses, and third-party providers. Analyze leases, contracts, and by-laws to determine coverage for building damages and establish accurate scopes for written estimates. Maintain records in claim management systems while providing timely communication to internal stakeholders and customers. Actively participate in structured training covering policies, processes, and systems, including virtual, classroom, and on-the-job instruction. Demonstrate openness to continuous learning, particularly in AI and digital transformation, while adapting to new technology implementations and system upgrades. This program is typically 9-12 months, culminating in independent claims handling capability.

Required Qualifications

  • Bachelor's Degree
  • High School Diploma or GED
  • one year of customer service experience
  • Valid driver's license
  • Willingness to obtain an active adjuster license where required by state law
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Strong verbal and written communication skills
  • Ability to exercise sound judgement and make effective decisions within established authority
  • Exceptional customer service skills
  • Attention to detail and organizational skills
  • Ability to manage multiple tasks and prioritize effectively
  • Basic conflict resolution skills
  • Demonstrated openness to continuous learning
  • Must reside in the Prince George County, MD area
  • Must be capable of safely climbing a ladder weighing approximately 38 to 49 pounds
  • Must be capable of walking on roofs
  • Must be capable of entering tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be capable of carrying, setting up and climbing a ladder
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to carry, set up and climb a ladder weighing approximately 38 to 49 pounds
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to carry, set up and climb a ladder
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)
  • Must be able to access and inspect all areas of a dwelling or structure
  • Must be able to safely climb a ladder when deploying to a catastrophe
  • Must be able to carry, set up and climb a ladder
  • Must be able to walk on roofs
  • Must be able to enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)

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