Outside Parts & Service Representative
On-siteStockton, California, United States
Job Summary
Manage an assigned territory to grow aftermarket parts and service business by developing relationships with maintenance managers and purchasing contacts. Execute a structured sales call cadence through in-person visits, phone communication, and digital engagement to identify opportunities across mixed fleets. Analyze customer purchasing patterns and service utilization to develop account-specific strategies that increase share of wallet and convert competitive accounts. Promote full range of solutions including parts, service repair, mobile service, and uptime support programs to support customer operational efficiency. Monitor competitive activity and provide market feedback to leadership while collaborating with internal teams to ensure seamless customer support and fulfill commitments.
Required Qualifications
- Valid driver's license
- Ability to travel regularly within assigned territory
Desired Qualifications
- Proven experience in heavy-duty truck parts, service, or aftermarket sales
- Strong understanding of fleet maintenance operations and aftermarket parts and service solutions
- Demonstrated ability to build relationships and grow customer accounts
- Strong communication, organization, and problem-solving skills
- Ability to work independently while collaborating effectively with dealership teams
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