Outreach Worker
$69,659–$73,445 year
On-siteCoquitlam, British Columbia, Canada
Job Summary
Travel daily to residents' homes and community locations to provide support, wellness checks, and assistance with independent living goals. Support residents with daily living skills including medication routines, appointments, budgeting, housekeeping, nutrition, and personal care while promoting independence. Provide direct support with suite cleanliness, appointment attendance, and tenancy concerns, including liaising with landlords as needed. Monitor residents' wellbeing and respond appropriately to changes in mental health, behaviour, or functioning. Utilize trauma-informed, recovery-oriented, crisis intervention, and de-escalation practices to support resident safety and stability. Encourage participation in recreational, social, employment, and community activities that promote inclusion and engagement. Collaborate with residents, families, healthcare providers, and community agencies to support continuity of care. Maintain accurate documentation, including case notes, incident reports, medication records, and program statistics. Promote a safe and respectful living environment and participate in team meetings, training, and program planning.
Required Qualifications
- Diploma in Community Social Service
- Certificates in First Aid + CPR, WHMIS
- Recent, related experience of two years Or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
- Ministry of Justice Criminal Record Clearance
- Valid class 5
- access to a vehicle
- Knowledge of forensic mental health practices
- Knowledge of court processes
- Knowledge of Review Board procedure
- Knowledge of housing issues
- Knowledge of community resources
- Knowledge of psychosocial rehabilitation practices
- Knowledge of program policy and procedures
- Knowledge and proficiency in relevant software
- Ability to work with clients living with mental illness
- Ability to work effectively independently and in cooperation with others
- Ability to communicate effectively, both verbally and in writing
- Physical ability to carry out the duties of the position
- Ability to observe and recognize changes in clients
Desired Qualifications
- Valid class 5 and access to a vehicle is an asset
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