Outreach Specialist
$50,000–$50,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Conduct extensive in-person outreach across all NYC boroughs and suburbs to engage Veterans seeking homeless prevention or rapid re-housing assistance. Deliver person-centered, trauma-informed services by performing intake assessments, referral management, and triage for veteran households. Provide resource and referral services for VA entitlements, public benefits, and housing while maintaining a small caseload of participants. Coordinate referrals for internal and external housing, employment, and legal services, and assist with Housing Stability Plans and re-certifications. Liaise with community-based services, government agencies, and non-profits to facilitate steady referral flows. Document all services in compliance with agency standards and participate in team meetings and trainings. Travel up to 90% of the time to medical centers, shelters, and other field locations.
Required Qualifications
- Must have an ability travel to outreach locations including medical centers, homeless shelters, housing units, outreach events, and other locations across the catchment area to engage Veterans in the field
- Willingness and ability to travel across various locations regularly including homeless shelters and VA locations (up to 90% of the time)
- Effective written and oral communication skills
- Ability to be flexible in work location (office/fieldwork locations) on a weekly basis
Desired Qualifications
- Bachelor's Degree preferred, combination of experience and education considered
- Lived expertise in homelessness or human services a plus
- Ability to work outside of normal business hours a plus, including Veterans Day and occasional weekend hours
- Veterans strongly encouraged to apply
Additional Requirements
- Veterans strongly encouraged to apply
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