Outreach Specialist - Housing (Spanish Speaking)
$68,000–$74,000 year
On-site · Lynn, Massachusetts, United States
Job Summary
Outreach Specialist for Housing (Spanish Speaking) develops relationships with assigned accounts in a specified geographic area with a primary goal to maximize referrals of older adults eligible to join Element Care PACE. Responsible for describing PACE benefits, achieving outreach, inquiry, referral, and enrollment goals, collaborating with Enrollment and Information & Referral, maintaining Salesforce CRM, frequent local travel, and attending events. Fluency in Spanish required; Bachelor’s degree preferred with 1-5 years of related experience; solid sales, outreach, and communication skills.
Required Qualifications
- Bachelor’s degree preferred
- 1-3 years of sales experience in healthcare or group insurance strongly preferred
- proven experience in a customer facing role focused on sales and/or customer service
- Strong understanding of customer service, sales, outreach, and marketing principles and practices
- Strong business acumen, strategic prospecting, active listening, relationship building, networking, time management and organizational skills
- Strong verbal and written communication with exceptional presentational skills
- Excellent computer skills and high-level proficiency with MS Outlook, Word, Excel, and PowerPoint. Experience with a CRM, Salesforce preferred
- Knowledge of Medicare, Medicaid and insurances
- Possession of a valid Mass. driver’s license and a vehicle to be used for marketing activities
- Must be able to lift and carry packages or equipment up to 25 pounds
- Fluent in Spanish
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