Outreach Case Manager
$52,957–$66,206 year
On-siteBremerton, Washington, United States
Job Summary
Conduct HEN Program intakes at the Bremerton office, Poulsbo, and established sites across Kitsap County. Coordinate with the Coordinated Entry provider to screen clients and place them into priority pools. Provide case management and crisis intervention services, including creating client-directed service plans, transporting clients to housing visits, and advocating for vulnerable individuals. Answer telephone interviews to gather eligibility information and document crisis responses. Ensure strict compliance with Consolidated Homeless Grant guidelines by maintaining complete client files, entering data into HMIS, and tracking rent requests. Assist in creating forms, ordering supplies, and responding to client requests when the Program Manager is unavailable.
Required Qualifications
- Post-secondary education in a social services field
- Minimum of 2-year experience working with individuals and/or families with complex needs
- Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness
- Excellent written and oral communication
- Good office computer skills, with ability to maintain complex client records and update databases including HVIIS
- Commitment to working within the mission, goals and objective of Catholic Community
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
- Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
- Mental health and/or crisis intervention experience
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
- Must have reliable transportation
- Valid driver's license
- Automobile insurance
- Ability to transport clients in your personal vehicle
- Must have an acceptable driving record per CCS' driving policy
- Current driving abstract
Desired Qualifications
- Bachelor or Master's Degree in Social Work or related field
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