Outpatient Service Rep - Per Diem
$45,552–$47,653 year
On-site · Cranston, Rhode Island, United States
Job Summary
Administrative outpatient scheduling and billing support for Brown University Health’s ambulatory care center. Responsibilities include scheduling appointments (including follow-ups), pre-registration and registration processing, collecting co-pays, entering diagnosis/service codes into the online billing system, verifying eligibility and visit authorizations, handling patient communications, and assisting with coordinating referrals and reports. Strong patient-facing customer service, clerical accuracy in billing and scheduling, and proficiency with Windows-based PC systems are required.
Required Qualifications
- High School Diploma or equivalent
- Demonstrated knowledge of PC skills using the Windows operating system environment and accompanying software packages
- Must have knowledge of medical billing routines for physician office practice
- Must also have knowledge of medical terminology, diagnosis codes, and procedure codes
- Must use and have knowledge of courteous telephone technique and good customer service skills
- Six months experience coding and billing using online billing system
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