Outlet 1 Food Server I
On-site · Savannah, Georgia, United States
Job Summary
Provide guests exceptional service in a hospitality setting at the Kimpton Brice Hotel. Responsibilities include greeting guests, recording and repeating orders, entering orders into the Point of Sale system, retrieving and delivering orders (up to 30 lbs), promoting specials and desserts, serving beverages, and ensuring guest satisfaction while complying with alcohol-service requirements. Maintain professional appearance, be a team player, and uphold service standards and etiquette. Must be able to operate POS procedures, remember menu items, and communicate effectively with guests and team members. The role supports tipping/service-charging and offers comprehensive benefits and development opportunities within HEI Hotels & Resorts.
Required Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs through a crowded room on a continuous basis
- Ability to operate beverage and toast equipment
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
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