Outdoors Spa Operations Supervisor
$55,000–$60,000 year
On-siteWhistler, British Columbia, Canada
Job Summary
Oversee daily operations at Scandinave Spa Whistler to ensure exceptional cleanliness standards and efficient team performance for the Spa Experience and Housekeeping groups. Lead team training, communication, and accountability while managing scheduling, inventory, and reporting. Monitor and maintain pool water quality by adjusting chemical levels as required to ensure safety and cleanliness. Identify opportunities for continuous improvement and guide staff to deliver a high standard of service aligned with Scandinavian traditions. Work evenings and weekends in a fast-paced environment, requiring physical capability to lift up to 20kg.
Required Qualifications
- Previous supervisory experience
- Minimum 1 year of supervisory experience leading teams of 10 or more employees
- Proven customer service experience, ideally within a hospitality or spa environment
- Strong leadership, communication, and interpersonal skills, with the ability to effectively manage a diverse team
- Ability to think on your feet, solve problems quickly, and adapt to changing priorities in a fast-paced environment
- Must be available to work full-time, including evenings and weekends, and attend functions after work on a semi-regular basis
- Proficient with Microsoft Word, Excel, Outlook and SharePoint
- Professional appearance and demeanor, with a commitment to maintaining the spa's standards of excellence
- A positive attitude and strong team spirit are essential
- Physically capable of lifting up to 20kg and working in an active, dynamic environment
- Clear criminal record check
Desired Qualifications
- Experience in commercial pool operation is an asset but not required as training is provided
- Having a valid drivers license is a bonus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.