Outbound Sales Representative (Healthcare) | On-site
$19,000–$20,000 year
On-siteSan Fernando, Central Luzon, Philippines
Job Summary
Make outbound and receive inbound calls to connect with prospective customers, educate them on products and services, and identify upsell opportunities. Understand customer needs to recommend tailored solutions while using internal systems to manage accounts and process orders accurately. Research and resolve customer issues by coordinating with other departments as needed, following scripts and policies to ensure compliance. Maintain accurate records, safeguard customer information, and escalate complex issues to supervisors. Stay current with training, updates, and system changes while meeting attendance, punctuality, and performance expectations.
Required Qualifications
- Must be 18 years or older
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to type 20+ words per minute
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Dependable and punctual with a strong work ethic
- Strong problem-solving and conflict resolution skills
- Customer-focused, empathetic, and solution-oriented
- Ability to multitask and manage time effectively
- Comfortable in a fast-paced, evolving environment
- Team player with strong interpersonal skills
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
- Must be able to move or exert force up to forty (40) pounds
Desired Qualifications
- Must be able to lift 50 lbs
Additional Requirements
- Must be authorized to work in the country where the job is based
- Subject to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
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