OTC - Intern
On-sitePetaling Jaya, Selangor, Malaysia
Petaling Jaya, Selangor, MalaysiaOn-siteFull TimeEntry LevelAssociates DegreeEnterprise
Full TimeEntry LevelAssociates DegreeEnterprise
Job Summary
Manage and process customer orders received via phone, EDI, fax, or email by keying them in accurately within 24 hours of receipt. Provide phone and email support for order management inquiries, invoicing, dispatch, claims, and returns while adhering to Kimberly-Clark's standard work practices. Act as a liaison between Sales, Supply Chain, and Accounts Receivable to address order issues, investigate credits for damaged or returned goods, and administer daily reporting for backorders. Support continuous improvement initiatives by collaborating with team members to streamline department efficiency and eliminate waste.
Required Qualifications
- Currently pursuing a degree in Accounting, Finance, Business Administration, or a related field
- Computer literate with good knowledge of Microsoft Office and computerized accounting software
- Knowledge in SAP
- Proficient in Microsoft Excel and other Office tools
- Strong attention to detail and organizational skills
- Good analytical and problem-solving abilities
- Ability to maintain confidentiality and handle sensitive information
- Excellent communication skills
- Willingness to learn in a fast-paced environment
- Local candidates already authorized to work in the role's country only
Desired Qualifications
- Knowledge in SAP will be an added advantage
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