OSP Supervisor
On-siteGainesville, Florida, United States
Job Summary
Lead personnel administration, training, and development for all field OSP technicians and engineers, including hiring, mentoring, and performance evaluations. Manage and coordinate outside plant construction projects using in-house and contract resources, overseeing assessments, surveys, scheduling, and residential project delivery. Model effective troubleshooting practices for plant issues and restoration while ensuring compliance with NCTA, FCC, OSHA, and internal operating specifications. Serve as on-call management for end-to-end OSP needs during service impairments or outages, supporting a 24/7/365 operation. Work after hours, weekends, and during natural disasters to maintain service continuity.
Required Qualifications
- Bachelor's or Associate's degree in Engineering or a related technical field preferred
- Minimum 5 years of experience in a fiber construction environment
- Advanced knowledge of underground and aerial construction techniques
- Proficient knowledge of optical networks
- Clear understanding of fiber design, splicing matrix sheets, and documentation requirements
- Must have and maintain a valid driver's license with a clean driving record
- Must be able to pass a standard background check, consumer report, and pre-employment and compulsory drug screening
- Knowledge of Microsoft Excel and Word
- Computer skills sufficient to process trouble tickets
- Close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination
- Ability to manage multiple projects with strong organizational and project management skills
- Ability to work after hours and weekends and remain in service during outages until resolved
- Ability to maintain readiness for on-call response, including staying within the local market and being prepared with company-provided communications equipment
- Ability to work emergency schedules during natural disasters and network outages
Desired Qualifications
- Bachelor's or Associate's degree in Engineering or a related technical field preferred
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