OSM Migration Service Lead
On-siteFarnborough, England, United Kingdom
Job Summary
Lead end-to-end planning, execution, and management of large-scale operational services migrations for defence and aerospace clients, designing target-state architectures and establishing governance structures including steering committees. Develop comprehensive migration strategies, roadmaps, and execution plans aligned with customer objectives, MOD Classification Guides, and ITAR requirements while managing timelines, budgets, and risks to ensure on-time, on-budget delivery. Mentor technical teams including engineers and architects, engage third-party vendors, and serve as the primary technical authority to senior stakeholders, providing executive-level reporting and leading workshops. Conduct thorough business impact assessments, validate testing protocols, and execute smooth service transitions with full knowledge transfer and training for customer personnel.
Required Qualifications
- Must hold or be eligible to obtain Developed Vetting (DV) clearance
- 10 years continuous UK residency required for DV eligibility
- Willingness to undergo security vetting interview and provide comprehensive background information
- Minimum 10 years' experience in IT operations, infrastructure migration or systems implementation
- Minimum 5 years leading large-scale migration programmes or technical projects (preferably £2m+ in value)
- Proven experience managing defence, aerospace or government technology programmes
- Strong background in enterprise infrastructure including data centres, servers, storage, networking and virtualisation
- Demonstrated experience with cloud migration (AWS, Azure, or private cloud) and hybrid infrastructure models
- Track record of successful delivery of complex technical projects with multiple stakeholders and tight timelines
- Deep understanding of IT infrastructure architecture, capacity planning and performance optimisation
- Strong knowledge of cloud platforms (AWS, Azure or equivalent) and hybrid deployment models
- Experience with configuration management, automation tools and infrastructure-as-code practices
- Understanding of database migration tools, methodologies and best practices
- Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes
- Proficiency with service management tools (ServiceNow)
- Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks
- Proficiency in formal project management methodologies (PRINCE2, PMI or equivalent)
- Strong experience with risk management, issue resolution and change control
- Proven ability to develop business cases, secure funding and manage large budgets
- Experience with migration planning tools and project management software (MS Project, Jira, ServiceNow or similar)
- Exceptional leadership capabilities with ability to motivate and develop technical teams
- Outstanding communication and stakeholder management skills - able to translate complex technical concepts for executive audiences
- Strong problem-solving and analytical abilities with excellent attention to detail
- Ability to work effectively in high-pressure environments and manage competing priorities
- Demonstrated commitment to security-conscious behaviours and information protection
- Customer-focused mindset with proven ability to build and maintain long-term client relationships
- An offer of employment will be made subject to satisfactory completion of background checks (BPSS) and security vetting
- DV clearance is a formal requirement for this role and must be obtained prior to commencing work
- Applicants will be required to complete a comprehensive security questionnaire and attend a vetting interview
- All applicants must demonstrate a legitimate need for security clearance through this contracted defence role
Desired Qualifications
- Experience with aerospace and defence programmes (RAF, MOD, or prime defence contractors)
- Previous DV clearance or SC clearance held
- Armed Forces background or military service experience
- Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture
- Experience with DXC service delivery models, platforms or customer engagements
- Knowledge of ITAR compliance, export control regulations and defence security protocols
- Experience with SAP, Oracle or other enterprise resource planning (ERP) system migrations
- Background in data centre consolidation, virtualisation or infrastructure modernisation programmes
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