Orphee Beinoglou - Customer Service
On-siteElefsína, Attica, Greece
Job Summary
Act as the first point of contact for enquiries via phone and email, providing prompt, professional, and client-focused support. Gather client requirements, coordinate home surveys, and prepare tailored service solutions and quotations. Build strong relationships with private clients, corporate teams, and international partners while maintaining accurate records of interactions in company systems. Coordinate closely with internal teams to ensure a smooth transition from initial enquiry to active relocation file. Represent the company with professionalism and consistently deliver a high-quality customer experience. This client-facing role requires fluent communication in Greek and English, strong commercial acumen, and the ability to manage multiple priorities in a fast-paced environment.
Required Qualifications
- Proficient in MS Office Suite
- Familiar with Move Management Systems
- Strong interpersonal and relationship-building skills
- Ability to communicate effectively with diverse stakeholders
- Commercial awareness
- Strong customer-focused approach
- Understanding of the client journey
- Highly organised
- Responsive
- Ability to manage multiple priorities
- Attention to detail
- Adaptability
- Comfort working in a fast-paced, dynamic environment
- Collaborative team player
- Proactive approach
- Professional and solutions-oriented approach
- Previous experience in customer service, client relations, sales or another client-facing role
- Fluency in Greek
- Fluency in English
- Excellent verbal communication skills
- Excellent written communication skills
Desired Qualifications
- Experience with Move Management Systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.