Originations Services Analyst
$41,392–$51,792 year
On-site · Greenwood Village, Colorado, United States
Job Summary
Supports implementations of new clients and products through a structured onboarding process, documents implementation procedures, trains internal teams on service requirements, builds client relationships, ensures timely response and resolution of operational issues during onboarding, maintains service levels, collaborates cross-functionally to implement process improvements, and contributes to increased efficiency and revenue while upholding professional communication with internal and external partners.
Required Qualifications
- Minimum 2 years industry experience or within CUDC Operations
- Must demonstrate full knowledge and competency of processing in one system (minimum) within CUDC Operations
- Ability to travel to alternate BPO Processing site(s).
- Working knowledge of all required systems, including but not limited to L360 and Ideal.
- Experience with mentorship and/or training is desired.
- Excellent communication skills (oral, written, active listening).
- Education: High school diploma or equivalency recommended.
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