Organizational Ombuds Consultant (Independent Contractor - 1099)
$166,400–$208,000 year
On-siteFairfield, Washington, United States
Job Summary
Meet confidentially with employees to discuss workplace concerns, provide conflict coaching, and help navigate difficult situations through informal resolution processes. Assist visitors in understanding college policies and refer them to appropriate formal processes when needed. Identify systemic trends while maintaining strict confidentiality and deliver an annual aggregate report of non-identifying themes and recommendations. Services are provided on an as-needed basis with virtual consultations and occasional in-person meetings, compensated at $80–$100 per hour with monthly invoicing. Candidates must hold current professional licensure as an LPC, LCSW, LMFT, psychologist, or attorney with ADR experience, plus five years in workplace conflict resolution. This independent contractor role supports Madison College's culture and impact initiatives by offering an external, neutral resource for over 33,000 students across south-central Wisconsin.
Required Qualifications
- Current professional licensure as one of the following: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist, Attorney (J.D.) with Alternative Dispute Resolution experience, Other equivalent professional credentials demonstrate expertise in workplace conflict resolution
- A minimum of five years of professional experience in one or more of the following: Organizational Ombuds practice, Workplace conflict management, Mediation, Arbitration, Restorative Practices, Conflict coaching, Organizational consulting, Employee relations, Higher education administration, Organizational development
- Ability to maintain strict confidentiality
- Ability to recognize systemic trends while protecting individual confidentiality
- Exceptional listening and facilitation skills
- Sound professional judgment
- Ability to navigate highly sensitive matters
- Cultural humility and emotional intelligence
- Knowledge of organizational systems and workplace dynamics
Desired Qualifications
- International Ombuds Association Foundations Certificate
- Certified Organizational Ombuds Practitioner (CO-OP®)
- Professional mediation certification
- Restorative Practices certification
- Arbitration certification
- Trauma-informed conflict resolution training
- Experience serving colleges, universities, healthcare organizations, government agencies, or large nonprofit organizations
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