Organizational Development Trainer
On-siteMemphis, Tennessee, United States
Job Summary
Delivers and uploads effective training utilizing the Compliance Quest interface while conducting need assessments to determine measures required to improve employee performance. Assist in evaluating reports and results against established goals, then recommend new approaches, policies, and procedures to continually improve departmental efficiency. Support morale initiatives by facilitating employee social functions and navigate Quality and Employee Management Systems with training. Requires thorough knowledge of company policies, excellent verbal and written communication skills, and proficiency in MS Office Suite. Valid driver's license and ability to perform light to medium duties with occasional lifting of 25-50 lbs. are necessary.
Required Qualifications
- Associate or/and bachelor's degree in training and development, or equivalent experience
- Willingness to take initiative and able to work independently
- Demonstrates resourcefulness, ownership and excellent problem-solving skills
- Working knowledge MS Office Suite specifically Excel, Word, and Outlook
- Must possess excellent verbal and written communication skills
- Exhibit exceptional interpersonal relationships with employees, peers, and customer
- Professional dress is required
- Skillfully navigate through Quality and Employee Management Systems with training – CQ
- Intermediate to Advanced Microsoft Office skills: Outlook, Excel, PowerPoint
- Basic to Intermediate to Advanced Public Speaking and presentation skills
- Experience utilizing web-based telecommunication software
- Must be able to successfully meet all preliminary employment requirements (i.e., background check, etc.)
- Must have a valid driver's license
- Work is light to medium in nature with frequent walking to perform assigned tasks
- Occasional lifting of 25 - 50 lbs. is required
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