Organization Development Operations Manager
On-siteAtlanta, Georgia, United States
Job Summary
Directly manage a team of three employees across operational and engagement functions, providing clear direction, performance management, and ongoing mentorship. Lead the design and execution of employee engagement strategies, onboarding experiences, and culture-building initiatives while overseeing rewards and recognition programs. Optimize workflows, SOPs, and systems to support OD initiatives, manage internal tools, and host training sessions for staff and managers. Oversee mail processing operations, including intake, distribution, tracking, and digital document management, ensuring compliance with HIPAA and USPS regulations. Coordinate vendor relationships for companywide events, Town Halls, and internal campaigns, and partner cross-functionally with IT, Marketing, HR, and Operations.
Required Qualifications
- Bachelor's degree in business administration, Organizational Development, Project Management, or a related field preferred
- 3-5 years of experience in operations, organizational development, engagement, or administrative leadership
- Proven experience managing multiple functions, projects, and priorities in a fast-paced environment
- Strong technical proficiency with Microsoft 365, collaboration platforms, and operational systems
- Demonstrated leadership experience, including direct people management
- Directly supervises a team of three employees across operational and engagement functions, including hiring, training, coaching, performance management, and ongoing professional development
Desired Qualifications
- Bachelor's degree in business administration, Organizational Development, Project Management, or a related field preferred
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