Organisational Change Support Officer
$187,200–$228,800 year
Hybrid · Canberra, Australian Capital Territory, Australia
Job Summary
Organisational Change Support Officer: Supports the Change Manager in planning and delivering change activities across the Prioritise Veterans' Wellness and Treatment Program. Contributes to change planning and impact assessments, maintains registers and readiness/deployment planning, supports stakeholder engagement activities (workshops, forums, consultations), assists in benefits realisation and reporting, drafts communications and veteran-facing materials, coordinates training needs and logistics, and supports governance, reporting, and secretariat tasks for Working Group and Delivery Committee forums. Ideal candidates will bring experience in change management or project delivery, strong documentation and organisational skills, clear written communication, ability to build relationships with internal and external stakeholders, and a collaborative, continuous-improvement mindset.
Required Qualifications
- Experience supporting change management or project delivery activities
- Ability to develop and manage documentation, registers, and plans
- Strong organisational skills and attention to detail
- Well-developed communication skills including ability to prepare clear written materials
- Ability to build effective working relationships with internal and external stakeholders
- Experience supporting engagement activities and responding to stakeholder needs
- Ability to manage competing priorities and deliver high-quality work to deadlines
- Experience supporting reporting, data collection, or performance tracking
- Experience supporting training coordination or development activities
- Ability to translate information into practical learning materials or guidance
- Commitment to supporting capability uplift and continuous improvement
- Demonstrated ability to work effectively as part of a team
- Willingness to support others, share knowledge, and contribute to a positive team culture
- Commitment to APS Values and DVA’s culture
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