Order to Cash Sr Analyst
On-siteTaguig, Metro Manila, Philippines
Taguig, Metro Manila, PhilippinesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Manage accounts receivable activities by ensuring timely and accurate collection, allocation, and posting of customer payments at the LBU level. Resolve unallocated or unidentified payments, maintain data accuracy in financial systems, and execute unallocated credits and collection postings within MSNav. Conduct continuous customer payment process reviews to ensure all KPIs and customer satisfaction targets are met. Collaborate closely with finance, shared services, and branch teams to optimize the end-to-end order-to-cash process.
Required Qualifications
- Graduate of a four year course
- preferably accountancy or business related
- 2 years + experience in Account Receivables
- Customer Service
- Finance
- Commercial
- Sales
- Marketing
- other related roles
- Excellent understanding of the business
- ideally with an in-depth knowledge of customer service operation
- commercial
- sales support
- billing
- OTC processes
- Good negotiation skills
- complex payment and allocation issue skills
- Broad Commercial knowledge
- Credit Management knowledge
- strong financial knowledge
- Strong influence and impact
- Able to establish credibility with internal/external customer
- Enhanced analytical skills
- Good knowledge of order to cash process
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