Order to Cash Operations Associate-Voice
Hybrid · Navi Mumbai, Maharashtra, India
Job Summary
Order to Cash Operations Associate responsibilities include handling billing inquiries and disputes, billing and non-payment resolution, reviewing contracts and service guides, preparing or approving credits, ensuring accurate invoicing and timely payments, performing cash reconciliations, and providing data-driven insights to improve processes. Requirements include strong English communication, experience in Billing/Finance/Analysis or related customer-facing roles, proficiency with MS Office, attention to detail, and analytical problem-solving abilities. The role sits within Accenture’s Finance Operations with a focus on delivering accurate revenue collection and cash flow improvements across global clients. The team operates on a 24x5 schedule with work-from-home support.
Required Qualifications
- Any Graduation
- Years of Experience: 1 to 3 years
- Strong communication skills in English, both oral and written (B2 level)
- Experience in Billing / Finance / Analysis / Customer service or claims, disputes or customer fulfillment role is an advantage
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