Order Management Specialist
HybridOmaha, Nebraska, United States
Job Summary
Manage end-to-end customer order processes including receipt, entry, validation, and tracking via EDI and ERP systems. Serve as the primary liaison between customers, co-packers, and internal teams to ensure timely communication. Coordinate outbound logistics and truck scheduling to avoid capacity issues while overseeing purchase orders, goods receipts, and co-packer inventories. Investigate and resolve order-related issues, delivery discrepancies, and compliance fines. Ensure pricing compliance and adherence to commercial agreements. Requires 1-3 years of experience in order management, proficiency in Excel, and strong communication skills. Hybrid schedule (Tues-Thurs) in Omaha, NE.
Required Qualifications
- High School Diploma or equivalent
- 1-3 years of experience in customer service, order management, or related field
- Proficiency in Excel, with the ability to analyze data, develop insights, and support reporting needs
- Strong written and verbal communication skills; capable of influencing and collaborating across function
- Effectively communicate in English, in both verbal and written forms
Desired Qualifications
- Bachelor's degree preferred
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