Order Management Coordinator, Alternative (6 Months Contract)
$75,691–$114,400 year
Hybrid · El Segundo, California, United States
Job Summary
The Alternative Channel Coordinator for LIV provides white-glove support to major LIV customers, enters EDI and manual orders ensuring pricing accuracy, and communicates delays or inventory issues to Sales and Customers. The role contributes to KPIs such as daily sales, on-time performance, and open orders, and collaborates with Sales, Supply Chain, AR, and Distribution to resolve deductions and optimize processes. It requires understanding key accounts, delivering best-in-class service, and developing solutions with Order Management leadership to improve customer satisfaction and operational efficiency.
Required Qualifications
- Bachelor’s Degree (preferably in business, economics, or another business-related field)
- Order Management experience with managing retail customers like Vistar, Muscle Foods, Dollar General, etc.
- Minimum 2-4 years’ experience in CPG or beverage company
- Ability to take a set of data and turn it into insights and actions
- Able to adapt and think critically under pressure in a constantly changing and sometimes ambiguous environment
- Strong organizational skills and attention to detail; dependable and accurate
- Highly proficient in Microsoft Office (Excel, Word, and PowerPoint) and/or other data analysis/presentation toolsets
- Quick learner – not afraid of testing new programs, ways of working, or strategy
- Demonstrated ability to interact with vendors and colleagues in a thoughtful and attentive manner
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