Order handling support
On-siteBrno, South Moravian, Czechia or Blučina, South Moravian, Czechia
EXPIREDBrno, South Moravian, Czechia or Blučina, South Moravian, CzechiaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Implement customer support strategy to increase operational excellence and customer satisfaction in the sales process by acting as the first port of call for queries and orders. Coordinate with Sales, Product Marketing, Logistics, and internal teams to ensure accurate and timely product delivery. Oversee progress toward established targets for inventory turn, on-time delivery, and Net Promoter Score, implementing improvement actions as needed. Resolve customer issues and support pre-sales or after-sales service using specific commercial communication tools.
Required Qualifications
- You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with {relevant tools and methodologies} and the {insert relevant industry/sector} market
- Ability to demonstrate your experience in / Have established skills / advanced skills / You have {insert number of years} years of experience in {insert relevant field} (OPTIONAL: working as {insert relevant role} with {insert relevant products or technologies})
- Possess an enhanced knowledge of / You are qualified in / Highly adept in {insert specialized software/platforms}
- You are passionate about / you are captivated by / you are innovative around {insert relevant soft skills} and {insert relevant soft skills}
- Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of {insert specific degree, qualification} in {insert subject}
- You are at ease communicating in {insert required language skill(s)}
- You hold current {insert required licenses} valid in {insert job location} and {insert country-specific VISA/work permit} {where required}
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