Order Handler PDL

Manage customer orders and act as the primary contact point for inquiries, ensuring timely and accurate communication across Service Centers, Sales, and Group Companies. Execute internal purchase orders, create quotes for GMUs, and handle returns, commissions, and credit/debit transactions while monitoring order settlement processes. Coordinate dispatch planning through the warehouse, register orders, and drive continuous improvement activities including waste reduction and SOP optimization. Resolve quality and safety issues by reporting risks to TM/UM and attending SB/CSB meetings to transfer issues between departments.