Order Fulfilment Specialist 1 year
On-site · Milan, Lombardy, Italy
Job Summary
Order Fulfilment Specialist responsible for managing the order fulfilment process, allocating stock to customer orders when constraints exist, and delivering against service and fill-rate targets. Will balance supply constraints with delivery of service levels through cross-functional collaboration, use tools such as availability checks and stock allocation rules, manage new product introductions and withdrawals to maximize sales and minimize write-offs, and leverage SAP and Excel in an FMCG/CPG context. Requires strong analytical and problem-solving skills, customer-facing experience, and ability to work in a team in a dynamic environment.
Required Qualifications
- Minimum 6 months' experience in a similar role or in Supply chain
- Degree in Management Engineering, Economics, or similar
- Proficiency in SAP and Excel
- Experience in an order-to-cash environment
- Experience in customer service, logistics or sales
Desired Qualifications
- Degree in Management Engineering or Economics
- SAP competence
- Excel proficiency
- Experience in FMCG/CPG or order-to-cash
- Customer-facing experience in logistics or sales
- Strong analytical and problem-solving skills
- Excellent interpersonal skills
- Microsoft Office proficiency
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