Order Administration Specialist / Assistant
On-siteSubotica, Vojvodina, Serbia
Job Summary
Process B2B customer orders through the full order-to-delivery lifecycle by ensuring accurate and timely execution aligned with business priorities. Maintain and monitor logistics-related master data, including routes, shipping types, and calendars, while handling special packaging requests and logistics complaint management. Collaborate with Logistics, Production Planning, Sales, and Product Management teams to support issue resolution, monitor delivery performance, and extract operational data for reporting. Utilize SAP and standard reporting tools to provide order status updates and visibility into delivery KPIs. Join the Central Order Fulfillment Team in Serbia to support timely fulfillment and maintain compliance with centrally approved policies.
Required Qualifications
- 1-3 years (Assistant) and 3-5 years (Specialist) of professional experience in similar role
- Proficiency in English for effective communication in a global environment
- Supply chain area knowledge
- Excellent analytical skills and attention to detail
- Proficiency in SAP, Excel and standard office tools
- Vocational training, apprenticeship or bachelor's degree in related field
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